Usage alerts PRD v1
Premium subscribers regularly exceed usage limits without warning, driving support tickets and surprise bills. This PRD proposes usage alerts to give subscribers visibility and control over their spend.
Requirements
- 1. Real-time alerts on usage thresholds.
- 2. Configurable per workspace; weekly digest default.
- 3. Alert history export in every plan.
- 4. Alerts locked to the Enterprise tier.
- 5. Usage data retained for 12 months.
Success metrics
- 1. Upgrade rate to Custom (primary).
- 2. Alert opt-in within the first week.
Open questions
- 1. Weekly digest or real-time default?