Think about the last time a company you use made a change you didn't like. What did you do?

Tested

Accuracy (1-MAE)

80%

Squared Error (RMSE)

23%

Norm Info Loss (NKLD)

0.1547

Info Loss (KLD)

0.7733

ID: 13534acf-d022-4699-8b63-5ddfcc4667fb
Created: 2026-02-18T15:15:47.949725+00:00
Population: UK Adults 2026 - Consumer Finance
Question Text: Think about the last time a company you use made a change you didn't like. What did you do?
Question Type: Single-Choice
Visibility: Private
Answer Options: I can't think of a time this has happenedI complained but stayedI looked at alternatives but stayedI put up with itI switched to a different provider